Cookie Policy
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, mobile phone, or tablet) when you visit our website. These files enable the website to function properly, provide a better user experience, and collect analytical information about site usage.
Cookies help us distinguish your device from other devices, allowing us to provide a personalized experience and remember your preferences between visits.
2. Types of Cookies We Use
We use several types of cookies, each serving a specific purpose:
2.1 Essential Cookies
These cookies are necessary for the basic operation of the website and cannot be disabled in our systems. They are usually set in response to actions you take, such as setting privacy preferences, logging in, or filling out forms.
- Purpose: Enable core website functionality
- Examples: Remember language preferences, save login state
- Retention: Session to 1 year
2.2 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They are used to improve site performance and identify technical issues.
- Purpose: Analyze site usage and improve performance
- Examples: Visitor count, most visited pages, session duration
- Services: Google Analytics 4
- Retention: 14 months
2.3 Functional Cookies
These cookies are used to provide additional functionality and personalize your experience. They may be set by us or by third-party service providers.
- Purpose: Enhance user experience and personalize content
- Examples: Remember display settings, notification preferences
- Retention: 1 year
2.4 Marketing Cookies
These cookies are used to track visitors across different websites and display advertisements that are relevant and engaging to the individual user.
- Purpose: Deliver personalized advertisements and measure their effectiveness
- Examples: Referral tracking, retargeting
- Retention: 90 days to 1 year
3. How We Use Cookies
We use cookies for the following purposes:
- Security: Protect the website from fraud and unauthorized access
- Performance: Speed up page loading and reduce data consumption
- Usage Analysis: Understand how visitors use the site to improve content and features
- Personalization: Remember your preferences and deliver customized content
- Communication: Facilitate the use of contact forms and live chat
4. Third-Party Services
We use services from trusted third-party providers who may place cookies on your device:
| Service | Type | Purpose |
|---|---|---|
| Google Analytics | Analytics | Website and visitor analytics |
| Google Tag Manager | Functional | Tag and script management |
| Cloudflare | Essential | Security, performance, and content delivery |
5. Managing Your Cookie Preferences
You have the right to control cookies. You can manage your preferences through the following methods:
5.1 Consent Management Panel
When you first visit our website, you will see a consent panel that allows you to choose which types of cookies you accept. You can change these settings at any time by clicking the "Cookie Settings" link in the page footer.
5.2 Browser Settings
You can also control cookies through your browser settings. Please note that disabling essential cookies may affect the website's ability to function properly.
6. Cookie Retention Periods
The retention period for cookies varies depending on their type:
- Session Cookies: Automatically deleted when you close your browser
- Persistent Cookies: Remain on your device for a period ranging from one day to two years, depending on their purpose
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in the technologies we use or legal requirements. Any changes will be posted on this page with an updated date.
8. Contact Us
If you have any questions about our use of cookies, you can contact us at:
- Email: privacy@routeflow.biz
- Address: Riyadh, Kingdom of Saudi Arabia